Questions
- 800 x puzzle pieces
- 1 x complete set of Puzzle Savers
- 2 x reusable Puzzle Sorting Trays
Great question. Our Puzzle Saver sheets provide permanent protection for your completed puzzles, allowing you to display your work perfectly on the wall.
All you need to do is:
- Peel the backing off from the adhesive puzzle saver sheets.
- Stick the sheets to the back of your finished puzzle.
- That’s it!
Our puzzle savers are designed to fit our puzzles perfectly. Unlike puzzle glues, these sheets won't create any mess and the process takes only minutes to complete! We’re saving you the hassle of getting them elsewhere!
Want a demonstration on how the savers work? Explore more here.
Our puzzles are 18 x 24 inches (we are cooking up a smaller version at 16 x 20 inches - launching soon!). These are global standard frame dimensions.
Because of this, you should be able to find suitable frames for your masterpiece at an art store near you.
Deliveries to Singapore: 2 to 3 days
Deliveries to Hong Kong: 3 to 6 days
Deliveries to the rest of the world: 6 to 12 days
We are happy to offer a 2 day return policy for unopened products. We remind you that the items must be returned intact and remain in their original box and packaging. Shipping costs for the return is charged to the customer.
To proceed with returns, please reach out to us at help@palettepuzzles.com and we'll let you know how.
We'll do our best to help but it depends how quickly you reach out to us. Please email us as soon as possible and we'll work hard to support you.
The cost of shipping to Singapore starts at SGD 5, with same day delivery at SGD 13.
Shipping cost to Hong Kong starts at HKD 30.
Shipping cost to rest of world is fixed at USD 10.
We are available across. For more details, please see Our Stores & Partners page.
Wholesale orders will be considered for select retailers. If you are interested in carrying Palette in your retail store, please introduce yourself via email with the name of your store and a link to your website to hello@palettepuzzles.com
Great idea. To purchase a large order for a special project or occasion, contact us at hello@palettepuzzles.com
We'd absolutely love to hear from you! We want to partner with and reward as many artists from a wide range of backgrounds. You can contact us at artist@palettepuzzles.com
Aw, we're flattered. Drop us a line at media@palettepuzzles.com